As Emsal Reklam, we regard customer satisfaction as our highest priority. Quality is at the centre of our business processes and we act in line with our continuous improvement targets. Our quality policy is committed to continuing our pursuit of excellence by going beyond industry standards.

Basic Principles of our Quality Policy:

1. Customer Orientation: We endeavour to understand and exceed customer expectations. We aim to build long-term relationships by providing timely and high quality services that meet the needs of our customers.

2. Continuous Improvement: We continuously review, analyse and improve our business processes. We follow the best practices in the sector with our quality management systems and techniques.

3. Quality Standards: We comply with national and international quality standards in our production and service processes and guarantee high quality. We apply quality control at every step from material selection to production.

4. Education and Development: We organise trainings to continuously improve the knowledge and skills of our employees. We ensure that they acquire the necessary competences for quality service and production.

5. Technological Investments: We aim to offer the best results to our customers by using the latest technology and innovative solutions. We follow technological developments and integrate these developments into our business processes.

6. Transparency and Communication: We adhere to the principle of transparency in our business processes and establish open and effective communication. We maintain an open dialogue with our customers, provide information at every stage and take their feedback into consideration.

7. Responsibility and Commitment: We take responsibility and fulfil our commitments at every stage. We are fully responsible for the quality of our products and services.

Our quality policy has been adopted and implemented by all our employees. We will continuously work to achieve this goal and further develop our understanding of quality.